14 Palmer Street, Boston,
MA 01652
Objective:
To obtain a help desk internship with Techies Corporation in order to utilize my motivation and skills.
Career Profile:
Experience troubleshooting and maintaining PC and desktop applications as a Computer Lab Monitor.
Experience using customer service skills in a business setting as a Customer Service Intern. Second-year computer science major with general understanding of PCs, desktop applications and computer/network architecture.
Education:
Bachelor of Arts, Computer Science
Boston College March, 2003
3.76 G.P.A. Boston, MA
- Honors: Dean's List seven quarters; Recipient of 2000-2001 scholarship award based on academic performance and computer science potential
- Course Highlights: Introduction to Computer Architecture, Introduction to Networking.
Experience:
Boston College January, 2000 - Present
Computer Lab Monitor
- Assist students with PC and desktop application issues
- Regularly perform hardware and software maintenance
- Facilitate a weekly one-hour seminar on how to use Microsoft Office applications
- Participate in special computer lab projects when applicable
ABC Bank June, 2000 - August, 2000
Customer Service Intern
- Assisted bank customers with account issues using ABC Bank's PC-based computer system
- Suggested and promoted additional bank services to customers
- Attended weekly group and department meetings and shared status updates
Collegiate Activities:
- Member Computer Science Student Society 1999 - Present
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